Practical answers before families begin

You can register by creating an account with your email ID and password, then completing the required profile details.

• Create the account using your email ID and password
• Fill in your biodata and partner preferences
• Upload your photos
• Submit the profile for admin review

After submission, the profile goes through admin review before full activation.

No. This is a traditional Hindu matrimony service for serious marriage-minded adults and families who are looking for a life partner. It is not meant for casual dating, temporary relationships, or live-in arrangements.

Yes. Parents, siblings, guardians, or close relatives may create and manage the profile on behalf of the bride or groom, as long as the details shared are accurate and communicated honestly.

Visit Communities to see the communities currently available. The service is designed as a dedicated community matrimony experience rather than one mixed pool, so the structure stays community-first as more communities are introduced over time.

To maintain profile quality, reduce fake registrations, and improve trust and safety, every profile and uploaded photo is reviewed by the admin team. Only approved members can browse matches and use the platform fully.

No. You must first complete the required profile steps:

• Complete your biodata
• Upload the required photos
• Submit your profile
• Receive admin approval

Only after approval will profile browsing and match discovery be enabled.

Profiles may be delayed or rejected when the submitted material does not meet the platform's quality and trust checks.

• Incomplete biodata
• Improper or unclear photos
• Suspicious or misleading information
• Duplicate accounts
• Community mismatch
• Violation of platform rules

This process helps maintain platform quality and trust.

Yes. However, certain sensitive updates, including important biodata changes or photo changes, may go through admin review again before they become visible to others.

No. Sensitive details are protected. Certain information becomes accessible only through the platform's privacy and profile-access flow instead of being openly visible to everyone.

No. Horoscope compatibility and Guna Koota are traditional Vedic astrology indicators that may help families understand compatibility tendencies, but a successful marriage also depends on:

• Mutual respect
• Communication
• Emotional maturity
• Financial responsibility
• Family understanding
• Shared values
• Effort from both partners

Marriage should never depend only on horoscope scores.

Many successful marriages exist with low horoscope scores, and some high-score matches may still face difficulties. Horoscope matching should be treated as one decision factor, not the only deciding factor.

No. Users and families are responsible for personally verifying important details such as:

• Education qualifications
• Employment details
• Salary claims
• Property ownership
• Family background
• Horoscope details
• Health conditions
• Government documents
• Marital status

The platform should not be treated as certifying these details unless something is explicitly stated as reviewed.

The platform works to reduce fake or misleading profiles through manual review and moderation, but users should still use personal judgment and independently verify all important information before proceeding.

A verified badge should be treated as a stronger trust signal within the available review flow, not as a replacement for direct family verification of every important detail.

No. Government ID verification is optional. It is not the main condition for browsing to unlock once biodata approval and approved photo requirements are already satisfied.

Our assisted matchmaking service by mediators mainly helps with early-stage support such as:

• Introducing profiles
• Helping initiate communication
• Clarifying basic doubts
• Sharing early feedback when possible
• Coordinating calls or WhatsApp communication

Our mediators do not physically attend meetings. Subscribing to the service does not guarantee success, and some contacted profiles may decline or give a negative response.

No. Match success still depends on factors such as:

• Mutual expectations
• Compatibility
• Family acceptance
• Communication between both sides
• Behaviour during meetings and conversations
• Long-term understanding

No marriage outcome can ever be guaranteed.

All members are expected to behave respectfully and genuinely. The platform does not support behaviour such as:

• Harassment or abusive language
• False promises
• Timepass behaviour
• Misleading information
• Misuse of personal information

Such behaviour may lead to profile restriction or permanent removal from the platform.

No. Sensitive details are protected. Certain information becomes accessible only through the platform's privacy and profile-access flow instead of being openly visible to everyone.

No. Users should contact the admin team through the official contact details and clear any doubts before making payment. Because the service includes manual review, moderation, communication support, and reserved digital benefits, successful purchases are generally treated as non-refundable, except for limited bank or payment-provider reversal situations.

If abusive, threatening, vulgar, fraudulent, sexually inappropriate, or otherwise unsafe behaviour is reported, the profile may be restricted or permanently blocked after review, and paid access is not protected from moderation action or refund. Reports and related evidence may also be documented for safety and moderation purposes.

Yes. The platform provides a report feature for concerns such as:

• Sexual harassment
• Fraud behaviour
• Fake profiles
• Threatening behaviour
• Misleading information
• Abusive communication
• Suspicious activity

The admin team is notified through that reporting flow and may take action after review.

Yes. In serious situations involving harassment, fraud, threats, impersonation, blackmail, stalking, sexual misconduct, or other unlawful behaviour, the admin team may cooperate with lawful investigations, and police or legal action may follow where required.

Use the official contact details and communicate only through the official phone numbers or contact methods listed there. Do not trust unofficial third parties claiming to represent the matrimony platform.